Privacy Policy
A Legal disclaimer
The explanations and information provided on this page are intended to offer general guidance about how to create a Privacy Policy for your business. However, this content does not constitute legal advice and should not be relied upon as such.
At ROK Cleaning, we understand that each business has unique needs and legal responsibilities. Because we cannot anticipate the specific privacy practices you may need to implement, this information is meant only as a high-level reference.
We recommend consulting a licensed attorney or legal advisor to ensure that your Privacy Policy—and any related documents—meet applicable legal requirements and accurately reflect how your business collects, uses, and protects customer data.
Privacy Policy
This Privacy Policy describes how ROK Cleaning (“we”, “us” or “our”) collects, uses, and shares information about you when you visit our website or interact with us online. It also outlines your rights and choices regarding your personal information
Information That We Collect
Depending on how you use our services or engage with us, we may collect:
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Contact details – your name, phone number, email, and address
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Service and transaction details – services requested (e.g., post-construction cleanup, commercial maintenance, Airbnb turnover), appointment info, billing and payment data
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Device and usage data – IP address, browser type, visit duration, and how you interact with our site
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Location data – based on your IP or browser settings
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Communications – messages or inquiries you send through our forms or email
We collect this information directly from you or automatically through cookies and tracking technologies.
How We Use Your Information
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Provide and manage cleaning services across Suffolk and Nassau County
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Schedule appointments and process payments
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Communicate updates, invoices, and service reminders
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Improve our website, services, and customer experience
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Send occasional marketing offers or seasonal promotions (you can opt out anytime)
Cookies & Tracking
We use cookies to analyze website traffic, customize your experience, and improve our site. You can manage your cookie preferences in your browser settings.
Your Privacy Choices
You can:
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Opt out of marketing emails by clicking “unsubscribe”
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Adjust browser settings to block cookies
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Request access or corrections to your information by emailing us at rokcleaningco@gmail.com
Changes To The Policies
We may update this Privacy Policy as needed. Any major changes will be shared via our website or email.