At ROK Cleaning, your satisfaction is our top priority. If you're not completely happy with any part of your service, contact us within 24 hours. We’ll re-clean the affected areas at no extra charge. Our team of trained professionals follows industry best practices and undergoes regular quality checks to ensure consistently high standards. While we strive to exceed expectations, please note that our guarantee applies only to concerns reported within 24 hours and excludes issues beyond our control, such as pre-existing damage or excessive clutter.